Dr Robert Shaw

New Zealand wide

A mediator assists people with a dispute to find their own solutions to problems - the win-win outcome! Mediation works best for practical people who want to resolve issues and move on with their lives. Mediation is an alternative to slow, expensive and uncertain court decision-making.

Business disputes

Care of Children
(Family Dispute Resolution)

Separation & divorce

Division of property

Contract disputes

Tenancy disputes

Employment disputes

Termination of employment

Education disputes

Environmental disputes
(RMA & District Plan problems, neighbours)

A clear process

Success requires speed and determination to resolve issues. A mediator can help everyone to:

     Commit to the process

     Decide clear goals

     Identify issues

     Exchange documents

     Maintain civility

     Meet with those concerned
     (the first meeting is normally of two-hours duration)

     Contribute to meaningful discussions

     Sign a document that lists the agreements

You are in control


     Control the process

     Make your own decisions

     Will not be coerced

     May exit at any time.

About the mediator

Dr Robert Shaw JP BSc BA MPhil(Hons)(Auck.) MPubPol(Vict.) PhD(Auck.) MNZPsS AAMINZ MRSNZ.

Dr Shaw is a Member of the New Zealand Psychological Society and the Society of Counselling Psychology. He is an Associate of the Arbitrators and Mediators Institute of New Zealand (AMINZ) and a qualified Family Dispute Resolution Practitioner accredited by the Ministry of Justice.

He has worked extensively with Māori, Pasifika and Chinese people.

     "I can help you to resolve your
      problems with other people.

      Let us strive to be kind,
      just, and to find peace."

Dr Shaw is empathetic, pragmatic, creative, and tactful. He believes in getting a result that works for everyone.

Ethical standards

Your mediation will be conducted in accordance with the Arbitrators' and Mediators' Institute of New Zealand (AMINZ) Mediation Protocol and Code of Ethics.

Support persons

You may invite your lawyer or other support persons to the mediation with the agreement of the parties concerned. It is expected that all parties have an equal number of support persons. The speaking rights of support persons are decided early in the process.


Everything associated with a mediation is confidential. This includes the initial discussion by telephone, all documents, and the statements made. The statement of outcomes is issued to the parties concerned.

Moderate & certain costs

Mediation is a fixed-fee service. You pay regardless of the outcome. To keep costs down, everyone should work quickly, prepare carefully, and focus on the future.

Each party pays the cost of mediation in advance of the meeting. They pay incidental costs (venue, extra days) later.

Care of Children (Family Dispute Resolution) costs: A fixed fee per
party of $448.50 is set by the Government. That will be your
only cost and the time available is set. You may pay to
extend this time.

       Initial discussions by telephone with all parties: Free

       Exchange of documents: Free

       Summary of issues: Free

       Half-day mediation, up to four hours (cost per party) $750 + GST

       Full-day mediation, up to eight hours (cost per party) $1,950 + GST

       Subsequent days if necessary $1,950 + GST

       Mediator's expenses: There is no charge for travel.

       Overnight accommodation: If necessary, this cost is divided
       between the parties.

       Venue fees: If necessary, this cost is divided
       between the parties.

       Preparation: Each party pays their own costs.

       Support persons & lawyers: If required, each party must
       meet their own costs.  

       Printed statement of agreement: Free.

Find out more

You may contact Dr Shaw at any time. He works throughout New Zealand.

Please send a text or an email (use the form below) and suggest a time for Dr Shaw to telephone you. Initial discussions usually take 10 to 20 minutes.

The mediator's task is to help you reach a practical agreement. A mediator is not there to judge the rights and wrongs of situations, or to comment on people.


Dr Robert Shaw


Text: 022 02 09 779


Send an email with this form: